FAQs & General Information

DELIVERY

• Anmynaonline.com will not dispatch orders to Post Office Box addresses.
• Unless stated otherwise, all delivery charges are to be borne by the customer.
• Delivery charges are based on the total weight of your order or volumetric (whichever is greater). To save cost, we encourage customers to consolidate purchases or purchase in bulk.
• All reasonable efforts to deliver your order will be made by Anmynaonline.com. However, customers are responsible to have someone at the delivery address to sign and receive the delivery. Anmynaonline.com will not be responsible for a delivery being received by an unauthorised person.
• All costs for re-delivery will be borne by the customer if the delivery address is unattended at the time of delivery.
• If for any reason Anmynaonline.com is unable to dispatch the goods within 3 days from the date of order, Anmynaonline.com will contact the customer to arrange for a new delivery date. Should a customer find this unsuitable, Anmynaonline.com will offer a full refund or suggest an alternative product in the event that the delay is due to a product shortage.
• Anmynaonline.com will not be responsible for any damage or loss of goods during shipment/delivery by courier or a third party. The customer will bear full responsibility of the cost and no refunds will be issued.

COUNTRIES WE DO NOT SHIP TO

• Israel

RETURNS & REFUNDS

• All items sold are not refundable or exchangeable. In the event of damaged, missing or incorrect goods received, these matters must be reported to Anmynaonline.com within 48 hours of the date of receiving the delivery. To make a report, email info.anmyna@gmail.com with all necessary details. Customers can expect a reply within 3 working days from the date of your email.
• In the event that incorrect goods are delivered, Anmynaonline.com shall have no responsibility to replace the same if the goods have been removed from their packaging. Furthermore, usage of any goods in any way, to be determined at the discretion and the sole opinion of an appropriate Anmynaonline.com employee, shall void any claims that incorrect goods have been delivered. Any delivery charges paid earlier are not refundable.
• The customer is responsible for any freight/courier and insurance charges involved in returning the goods back to Anmynaonline.com. Please ensure that goods to be returned are adequately packed to ensure that the goods do not get damaged in transit. You may wish to register/insure them if sending by post. Anmynaonline.com will not be responsible for any loss or damaged goods that have been returned for exchange.

Please read the following carefully as it contains terms and conditions that are part of your agreement with Anmynaonline.com in the event that you register and proceed with a purchase. The use of this site is governed by the terms and conditions set out herein and by proceeding with a purchase using this site, you shall be deemed to have accepted these terms and conditions.

PRICES

All prices displayed are in Ringgit Malaysia (RM) and are subject to change without notice. Anmynaonline.com may offer options to perform transactions in different currencies.

PAYMENT

Payment for orders can be made by bank deposit, PayPal or credit card. Goods will only be dispatched upon receipt of full payment for the cost of purchase and delivery charges.

TRADEMARK

Anmynaonline.com does not claim any legal interest in trademarks, logos, or other intellectual property, other than that of its own “AnmynaOnline” logo.

DISCLAIMER

This website is provided by Anmynaonline.com on an “As Is” basis. Anmynaonline.com will make a reasonable effort to ensure that shipping information, product price(s), product description(s) and other information displayed on Anmynaonline.com is correct. However, Anmynaonline.com cannot guarantee the accuracy of the information and makes no warranties or representations of any kind, express or implied as to the operation of Anmynaonline.com or the information, content, materials, or products included on Anmynaonline.com. Anmynaonline.com will not be liable for any loss or damage of any kind arising from the use of Anmynaonline.com, including without limitation, direct, indirect, incidental, punitive and consequential loss or damage. Anmynaonline.com disclaims all responsibility and liability (including for negligence) in relation to information on or accessible from Anmynaonline.com.

You agree to indemnify and hold Anmynaonline.com, its partners and employees, harmless from any loss, liability, claim or demand, costs or expenses of any kind, including attorney’s fees and/or other fees or expenses, made by any third party due to or arising out of your use of Anmynaonline.com.

Anmynaonline.com does not have control of and cannot guarantee that any content on third party links from this website will be safe from viruses, inaccurate information, or inflammatory material.

Anmynaonline.com may withdraw items from sale and alter prices, products and or details of product specifications at its discretion without notice. Anmynaonline.com reserves the right to change these Terms & Conditions at any time without notice. All changes are effective upon posting at Anmynaonline.com.

These Terms & Conditions should be read with the other terms and conditions applicable to the use of Anmynaonline.com.